Terms & Conditions

 

Article 1 – General

These Terms and Conditions apply to any use of the Hipenchic.nl website (Website) and to all agreements entered into between you and Hip&Chic.

Article 2 – Offers

2.1 All offers on the Website are without obligation, unless expressly stated otherwise. Offers do not automatically apply to reorders. Furthermore, offers with a discount of 30% or higher cannot be returned.

2.2 Hipenchic.nl cannot be held to its offers if you could reasonably have understood that the offer contained a manifest error or mistake.

2.3 The prices listed on the Website include VAT. A contribution to shipping costs will be stated separately, prior to the ordering moment. This contribution may depend on the order size. The contribution to shipping costs will not be refunded in case of a return.

Article 3 – Data

3.1 You must ensure that your data, including but not limited to, email address, address details, phone number, and bank account number, are complete, correct, and up-to-date. You also guarantee that you are legally authorized to use the Website in any way.

3.2 Hipenchic.nl guarantees that all your data will be treated with the utmost care and that this data will not be provided, sold, or otherwise made available to third parties without your prior consent.

3.3 Hipenchic.nl will process your data and include it in its file to fulfill its obligations arising from the agreement it has with you and/or to handle your request. Additionally, your email address may be used to inform you about certain products and services from Hipenchic.nl that may be attractive to you. If you do not wish this, you can indicate this and unsubscribe at any time using the link provided in the newsletter.

3.4 You can always view and, if desired, change your own data on the Website.

Article 4 – Conclusion of the Agreement

4.1 The agreement is concluded upon Hipenchic.nl’s receipt of your order.

4.2 Changing an agreement is only possible if explicitly accepted by Hipenchic.nl.

Article 5 – Delivery

5.1 The order will be delivered to your home, unless you have indicated on the Website that the order should be delivered to a different address. The delivery time is 3-5 business days, except for jewelry.

5.2 You are obliged to take delivery of the purchased products at the time they are made available.

5.3 If you refuse the delivery or are negligent in providing information or instructions necessary for delivery, the products intended for delivery will be stored at your risk and expense.

5.4 If you have provided an incorrect address for delivery, the additional shipping costs are for your account.

5.5 If the maximum delivery time of 5 days is exceeded, you have the right to dissolve the agreement free of charge. You must send an email, fax, or letter to Hipenchic.nl. Any payments will be refunded within 10 days after the notification.

Article 6 – Risk during Transport

During the transport of the products, Hipenchic.nl will bear the risk in case of damage, theft, or loss of the products. At the moment of delivery, this risk will pass to you.

Article 7 – Cooling-Off Period

7.1 You are entitled to dissolve the agreement within 7 days after receiving the relevant product without stating a reason. Hipenchic.nl will then refund the amount paid by you within 30 days after receiving the returned product, provided the product is undamaged, not worn, washed, or otherwise clearly used or processed, and is in the original packaging and (info)tags.

7.2 The costs of returning the product are at your own expense.

7.3 When you return a Sale item, you will receive a shop credit equal to the purchase amount.

Article 8 – Warranties

8.1 Hipenchic.nl guarantees that the products to be delivered meet the specifications listed on the Website.

8.2 You must inspect the delivered product at the time of delivery, but at the latest within the shortest possible term, to check whether the quality and quantity of the delivered product comply with the agreed specifications, or at least meet the requirements that apply in normal (commercial) traffic.

8.3 If it appears within 14 days after delivery that the products do not meet the specifications listed on the Website, Hipenchic.nl will ensure that the amount paid by you is refunded within 30 days after receiving the products. You can also request Hipenchic.nl, at your discretion, to replace or repair the product. This warranty period is only extended if the manufacturer of the product provides a warranty of more than 14 days.

8.4 After the warranty period mentioned in Article 8.3, Hipenchic.nl is entitled to charge all costs for repair or replacement, including administration, shipping, and call-out costs.

8.5 The warranty mentioned in this article will be void if the defect has arisen as a result of improper or improper use or if you or third parties have made changes or attempted to make changes to the product without Hipenchic.nl's written consent, or have used it for purposes for which the product is not intended.

Article 9 – Retention of Title

Hipenchic.nl remains the full owner of the delivered product until the purchase price has been paid in full.

Article 10 – Payment

10.1 When concluding the agreement, you determine how you wish to pay. You can choose to pay with iDEAL, Mister Cash, Afterpay, Fashioncheque, or credit card.

10.2 Hipenchic.nl will only proceed with the delivery of the product when the payment has been made in full.

Article 11 – Intellectual Property Rights

11.1 The (intellectual property) rights related to the Website, including rights to texts, images, design, databases, photos, and other (still and/or moving) images, formats, software, brands (including domain names), and other materials, belong to Hipenchic.nl, its licensors, the manufacturers of the relevant products, and/or third parties to whom Hipenchic.nl is not affiliated.

11.2 You may not make (parts of) the Website available to third parties in any way and/or reproduce it, other than by downloading and viewing it on a single computer and/or printing one hard copy.

11.3 You may not make changes to the delivered products unless the nature of the delivered product implies otherwise or unless otherwise agreed in writing.

11.4 You may only create a hyperlink to the Website if it is for purely informational purposes. Creating a hyperlink for any other purpose, such as commercial purposes, is therefore prohibited.

Article 12 – Liability

12.1 If the products supplied by Hipenchic.nl are defective, Hipenchic.nl's liability is limited to what is stipulated in these Terms and Conditions under Article 9 (Warranties).

12.2 Hipenchic.nl's liability for direct or indirect damage is always limited to an amount equal to the purchase price of the defective product, unless the damage is due to intent and/or gross negligence, or improper or improper use by you yourself.

12.3 Hipenchic.nl hereby excludes any liability for any damage, direct and/or indirect, in any way arising from or resulting from the inability to use the Website, the fact that certain information on the Website is incorrect, incomplete, or not current, and the unlawful use of Hipenchic.nl's systems, including the Website, by a third party.

Article 13 – Force Majeure

Hipenchic.nl is not obliged to fulfill any obligation if prevented from doing so as a result of circumstances not attributable to its fault, and neither by law, a legal act, nor in the prevailing views in traffic, is for its account.

Article 14 – References

The Website may contain references (for example, by means of a hyperlink, banner, or button) to third-party websites. Hipenchic.nl has no control over these websites. Hipenchic.nl is not responsible for the content of these websites.

Article 15 – Miscellaneous

15.1 Any deviations from these Terms and Conditions can only be agreed in writing. No rights can be derived from such deviations with regard to later entered into legal relationships.

15.2 The administration of Hipenchic.nl is, unless proven otherwise, evidence of the applications and/or orders made by you. You acknowledge that electronic communication can serve as evidence.

15.3 Hipenchic.nl is entitled to transfer the rights and obligations arising from the agreement with you to a third party by a simple notice to you.

15.4 If and to the extent that any provision of the Terms and Conditions is declared null and void or destroyed, the remaining provisions of these Terms and Conditions will remain in full force. Hipenchic.nl will then establish a new provision to replace the null and void/destroyed provision, taking into account as much as possible the meaning of the null and void/destroyed provision.

Article 16 – Applicable Law and Competent Court

Dutch law applies to these Terms and Conditions. All disputes will be submitted to the competent court in Amsterdam. Hipenchic.nl may at any time adjust these Terms and Conditions. Therefore, Hipenchic.nl advises you to regularly review the Terms and Conditions.